New Dental Patient Information Waco

We Want to Make Sure You Are Well-Informed Before Your First Appointment

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Another way we help patients feel comfortable and confident in the care we provide is by offering the information they need to prepare for their first visit to Heart of Texas Smiles General & Cosmetic Dentistry, including new patient information forms, dental patient education, post-treatment care instructions and tips, our financial and insurance policies, and more. Explore our patient resources or contact our Waco dental team to find out more or schedule your next visit to our office.

Your First Visit

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When arriving on time for your appointment, you will be greeted at the front door by a member of our team and will be offered coffee or water while in the waiting area. Since new patient paperwork will be completed before your arrival, you will not need to worry about providing additional information. While your wait will be short, you can expect that we will call you back for your appointment at the scheduled time, escorting you to an operatory. One of our assistants will discuss any chief complaints and concerns as well as review completed paperwork. Digital X-rays and intraoral images are then captured before an iTero dental health 3D scan is completed.

One of our skilled dentists will arrive to discuss what they see in the scans and images as well as go over any recommended treatment options. After answering your questions, one of our hygienists will perform a thorough cleaning before you are escorted to our administrative team to discuss your treatment plan and available payment options.

Patient Portal

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If you want easy access to your patient information, appointment times, and payment options, you can log in to our patient portal. Using a secure system, you can easily view all the necessary details about your visit so that you can avoid unnecessary phone calls that take time away from your day.

Access Our Portal

Patient Forms

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Before your appointment, we will send an email that includes a link to all your necessary new patient paperwork. From there you can print and fill them out prior to your appointment. Please bring forms and dental insurance cards with you. Thank you.

Dental Insurance

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To make payments convenient for our customers, we offer several options.

Our team will gladly help you with an estimate of benefits before your treatment and with filing your insurance claim. We are a participating provider for the insurance companies listed below. If we are out-of-network for your insurance, we will help you file a claim. Patients are responsible for the difference between the insurance benefit and the cost of the procedure. Payment is due at the time of service unless prior arrangements have been made.

Programs we do not accept include:

X We Do Not Accept Medicaid

Programs we are participating providers with:

  • Aetna
  • Ameritas
  • Blue Cross Blue Shield of Texas
  • Cigna
  • Guardian
  • Humana
  • MetLife
  • Principal
  • United
  • United Concordia
  • And more!

Learn More About Dental Insurance

Quality Dental Plans

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If you don’t have dental insurance, then a Quality Dental Plan is an easy and budget-friendly way to make your family’s dental care much more affordable. For one low flat fee, you can cover your basic dental care for the entire year (checkups, cleanings, X-rays, etc.) and receive sizeable discounts on all other treatments. With a Quality Dental Plan, you’ll never have to deal with copays, deductibles, or annual maximums. You just sign up and pay, and there is literally no limit to how much you can save! To learn more about our plan and how to sign up, click on the link below.

Learn More About Our Quality Dental Plans

Financing Available

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If you either don’t have dental insurance or require a procedure that won’t be fully covered by your plan, we can help you break up the cost of your care into smaller monthly payments with a flexible financing plan. CareCredit and Lending Club both offer a wide selection of plans suited for any budget, many with little to no interest. You can explore your different options and even sign up for a plan today by clicking on the links below. If you have any questions or would like help with the application process, please give us a call.

Apply for CareCredit - Coming Soon

Apply for Lending Club - Coming Soon